Skip to content
BTS

Documentation

Everything you need to know about using BoxTruckSprinter for your NYC deliveries.

Getting Started

Learn the basics and create your first optimized route in minutes.

  • Quick Start Guide
  • Command Bar Basics
  • Your First Route

Route Planning

Master AI-powered route optimization for NYC deliveries.

  • Natural Language Commands
  • Semantic Search
  • Similar Route Recommendations

Fleet Management

Real-time tracking, ETA predictions, and driver management.

  • Live Fleet Tracking
  • ETA Predictions
  • Driver Performance

AI Features

Leverage machine learning for smarter logistics.

  • Semantic Vector Search
  • Backpropagation & Learning
  • Performance Insights

Settings & Tiers

Customize your experience and manage your subscription.

  • Starter Plan
  • Professional Plan
  • Enterprise Features

API Reference

Integrate BTS intelligence into your own systems.

  • Embedding API
  • Search API
  • Route Completion Webhooks

Getting Started

Learn the basics and create your first optimized route in minutes.

Quick Start Guide

Sign in, open the dispatch console, and import a CSV of stops or paste them into the Command Bar to plan your first route.

Command Bar Basics

Type natural commands like "add stops at 123 Broadway and 456 5th Ave" or "optimize for fuel". The Command Bar lives at the top of every dashboard view.

Your First Route

Once stops are added, hit Optimize. The system selects the best vehicle profile, applies NYC truck-route restrictions, and returns a turn-by-turn manifest you can dispatch.

Route Planning

Master AI-powered route optimization for NYC deliveries.

Natural Language Commands

Try phrases like "deliver to all my Brooklyn customers" or "skip the LIE today". The parser maps free text to concrete operations on your route.

Similar Route Recommendations

When planning a new route, the system surfaces past routes with overlapping stops or time windows so you can re-use known-good plans.

Fleet Management

Real-time tracking, ETA predictions, and driver management.

Live Fleet Tracking

Every active driver appears on the Fleet Deck map with live GPS, current speed, and the next assigned stop.

ETA Predictions

ETAs combine routing engine output with a learned residual model that accounts for borough-specific traffic and time of day.

Driver Performance

Per-driver dashboards show on-time %, average stop dwell, and miles per delivery, refreshed at the close of each shift.

AI Features

Leverage machine learning for smarter logistics.

Semantic Vector Search

Stops, customer notes, and dispatch commands are embedded with the OpenAI text-embedding model and stored in pgvector.

Backpropagation & Learning

Once a route closes, predicted vs. actual stop times feed back into the residual model. Accuracy compounds over time.

Performance Insights

The Insights panel summarizes algorithm-driven savings, missed-window incidents, and recommended schedule adjustments.

Settings & Tiers

Customize your experience and manage your subscription.

Starter Plan

Single-org, up to 5 drivers, full Command Bar, basic optimization. Designed for couriers and small fleets.

Professional Plan

Multi-driver dispatch, semantic search, customer itinerary links, custom branding, and analytics.

Enterprise Features

SSO, audit logs, custom SLAs, dedicated infrastructure, and white-label deployments. See the Enterprise page.

API Reference

Integrate BTS intelligence into your own systems.

Embedding API

POST /api/ai/embed with text content and an optional namespace; the response includes the vector and an upsert receipt.

Search API

POST /api/search/semantic with a query string and namespace filter. Returns ranked matches with scores.

Route Completion Webhooks

Configure a webhook URL in Settings → Integrations to receive a signed JSON payload whenever a route finalizes.

Need More Help?

Our team is happy to walk through anything not covered here.