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Help Center

Find answers to your questions, learn best practices, and get the most out of our route optimization platform.

Help Categories

Browse help articles by topic to find what you need

Getting Started
Learn the basics and set up your account
Route Optimization
Master route planning and optimization
Fleet Management
Manage your vehicles and drivers
Advanced Features
Unlock advanced capabilities

Video Tutorials

Step-by-step video guides to help you get started

Getting Started with Route Optimization
Learn the basics of creating and optimizing routes
5 min
Advanced Fleet Management
Master vehicle and driver management features
8 min
API Integration Guide
Connect your existing systems with our platform
12 min

Need More Help?

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Live Chat

Get instant help from our support team during business hours

Email Support

Send us a detailed message and we'll respond within 24 hours

Phone Support

Speak directly with our support specialists

Frequently Asked Questions

Quick answers to common questions

How accurate is the route optimization?

Our AI algorithms typically achieve 15-25% improvement in route efficiency compared to manual planning. The accuracy depends on factors like traffic data quality, delivery constraints, and vehicle specifications.

Can I integrate with my existing systems?

Yes! We offer APIs and integrations with popular logistics software, ERPs, and fleet management systems. Our team can help you set up custom integrations if needed.

What happens if there's a traffic delay?

Our platform automatically detects traffic issues and can dynamically reroute vehicles in real-time. Drivers receive updated routes via our mobile app, ensuring optimal delivery times.

Is my data secure?

Absolutely. We use enterprise-grade security with end-to-end encryption, regular security audits, and compliance with industry standards. Your data is never shared with third parties.

How quickly can I get started?

Most customers are up and running within 24 hours. Our setup process is designed to be simple, and our team provides onboarding support to ensure a smooth transition.

Still Need Help?

Our support team is ready to assist you with any questions or issues