Deep Agent System
Intent Router
Pattern-based classification routes requests to specialized sub-agents. Entity extraction identifies addresses, times, and actions automatically.
Multi-Agent Orchestrator
Planning, research, and execution agents coordinate complex tasks. Parallel workers optimize routes, analyze traffic, and predict ETAs simultaneously.
Persistent Memory
The agent remembers your preferences, patterns, and conversation history. It learns from every interaction to serve you better.
Skills Registry
12+ specialized skills: route optimization, fleet tracking, semantic search, geocoding, notifications, cost analysis, and more.
Voice Control
Hands-Free Operation
Control everything by voice while driving. Add stops, optimize routes, check traffic - all without touching your phone.
Real-Time Transcription
See your words transcribed as you speak. Confirm commands before execution.
Voice Response
BTS speaks back with route updates, ETA changes, and confirmations. True two-way voice interaction.
Multi-Language Support
English optimized for NYC accents and logistics terminology. Spanish support coming soon.
Route Optimization
Multi-Algorithm Engine
Google Maps + OSRM hybrid routing. Automatically selects the best algorithm for your route type.
Traffic Intelligence
Real-time traffic with NYC-specific patterns. Rush hour, construction zones, and event-based rerouting.
Commercial Vehicle Routing
Respects truck routes, avoids parkways, navigates low clearances. Box trucks, sprinters, and semis supported.
Predictive Pre-Computation
Common routes pre-cached based on your patterns. Sub-second response for frequent destinations.
City Intelligence
Live 511NY Integration
Real-time incident data, traffic cameras, and road conditions from NY State DOT. Routes auto-adjust to avoid delays.
Predictive Congestion
Machine learning models trained on NYC traffic patterns predict slowdowns before they happen. Get ahead of the rush.
Construction Awareness
Active construction zones mapped and avoided automatically. No more surprise lane closures or detours.
Event & Weather Impact
Sports events, concerts, weather alerts factored into ETAs. Your routes adapt to what's happening in the city.
Fleet Management
Real-Time Tracking
Live GPS positions, speed, heading, and ETA for every driver. See your entire fleet on one map.
Driver Performance
Track on-time delivery rates, route efficiency, and compare against predictions.
Priority Alerts
Flag urgent deliveries for priority routing. Visual alerts in FleetDeck for time-sensitive jobs.
Assignment & Dispatch
Drag-and-drop route assignment. Automatic driver matching based on location and capacity.
Analytics & Insights
Route Performance Panel
Algorithm usage, optimization goals, savings breakdown. See what's working and what needs improvement.
Backpropagation Insights
Understand why predictions were off. Traffic, weather, parking delays - all analyzed and learned from.
Cost Savings Dashboard
Track fuel savings, time savings, and CO2 reduction. ROI visible in real-time.
Historical Patterns
Analyze routes by time, day, season. Identify your most efficient patterns.
Team Communication
In-App Messaging
Real-time chat between dispatchers and drivers. No need to switch apps - communicate directly within the dashboard.
SMS Notifications
Automated text messages for route assignments, shift reminders, and delivery updates. Drivers stay informed even offline.
Email Alerts
Branded email notifications for driver invites, route assignments, and delivery confirmations to customers.
Notification Center
Centralized inbox for all alerts, messages, and system updates. Never miss an important update.
Enterprise Ready
API Access
Embedding API, Search API, Route Completion webhooks. Integrate BTS intelligence into your systems.
Cost Tracking Dashboard
Monitor AI API usage, route optimization costs, and set budget alerts. Full visibility into platform spend.
Data Security
SOC 2 compliant. End-to-end encryption. Your route data is never shared.
Multi-Agent Coordinator
Parallel AI workers for route optimization, traffic analysis, and ETA prediction. Enterprise-scale intelligence.